Returns & Exchanges
At Lampsmodern, we want your home to shine with the perfect glow, which is why we offer a 30-day return policy for all lighting fixtures in their original condition. If your purchase doesn't perfectly complement your space, our team is here to ensure a seamless exchange or refund process.
Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
Pack with Care
Carefully repack the lamp in its original packaging, including all internal protective foam, mounting hardware, and instruction manuals to prevent damage during transit.
Ship the Item
Affix the provided shipping label to the exterior of the box and drop it off at your nearest authorized carrier location, ensuring you keep a copy of the tracking number.
Inspection and Refund
Once our warehouse receives and inspects the fixture for quality assurance, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing